Q: Are you a factory of a trading company?
A: We are a factory located in Guangzhou City and Jiangxi Province. We take pride in being a manufacturing facility with our own raw material factory, plant, and land ownership. This allows us to have direct control over the entire production process, ensuring quality, efficiency, and cost-effectiveness. Unlike a trading company, we have the capability to oversee every aspect of production, from sourcing raw materials to manufacturing the final products. This vertical integration enables us to provide competitive pricing, timely delivery, and customized solutions to meet our customers’ specific requirements.
Q: What payment methods do you accept?
A: We accept TT (Telegraphic Transfer), LC (Letter of Credit), Alipay, and cash. If you require credit terms, please contact us for further arrangements
Q: How long does it take for customization and production?
A: For ready-made products, we can ship within 5 days. For customizing a logo, it typically takes 10 days. If mold creation and custom styles are involved, it may require 15-20 days.
Q: What is melamine tableware?
A: Melamine tableware is a type of dinnerware made from a durable and versatile material called melamine powder. All products and materials are food safe, BPA free, and resist breaking, scratching and chipping. Our melamine collections are durable, easy to care for and emulate the look and feel of pottery and ceramic. It can withstand -30℃-120℃ without warping or melting.
Q: How durable is melamine tableware?
A: Melamine tableware is highly durable and resistant to breakage. It is designed to withstand the rigors of daily use in high-traffic environments such as restaurants, hotels, and catering services. It is less prone to chipping or shattering compared to ceramic or porcelain tableware.
Q: Will melamine tableware retain its color and pattern over time?
A: Yes, melamine tableware is known for its colorfastness. It retains its vibrant colors and patterns even after repeated use and washing. However, prolonged exposure to direct sunlight may cause some fading over time.
Q: How do you ensure the quality?
A: We have a professional team dedicated to melamine tableware production with 15 years of manufacturing experience. Our quality control department conducts rigorous inspections at every stage to ensure the highest standards are met. We take pride in our responsibility to deliver honest and well-crafted products for every order.
